Azqa Haroon recently had the opportunity to interview Alper Can Bulcum, the esteemed general manager of Sharq Village & Spa, a Ritz-Carlton Hotel in Doha, Qatar. Alper Can Bulcum brings over 40 years of extensive experience in the hospitality industry to his role.
QH: What makes Sharq Village & Spa, a Ritz-Carlton Hotel unique compared to other hotels in Doha?
Bulcum: What sets Sharq Village & Spa, a Ritz-Carlton Hotel apart, in my personal experience, is how seamlessly it blends Qatari heritage with luxury and nature. Designed like a traditional village, our villas offer privacy, greenery, and tranquillity – rare in a city resort. We are minutes from cultural landmarks and committed to sustainability through our kitchen garden and beekeeping. Guests enjoy a private beach, serene pools, a renowned spa, and diverse dining. Above all, it’s our dedicated Ladies and Gentlemen who make the experience genuinely heartfelt and memorable.
QH: How has your global experience shaped your work here at Sharq Village & Spa?
Bulcum: Working across Europe, the Middle East, and the U.S. with brands like The Ritz-Carlton, St. Regis, and JW Marriott shaped my belief in tailoring luxury to local culture. It’s taught me to lead collaboratively and prioritise the guest experience. At Sharq Village & Spa, a Ritz-Carlton Hotel I bring this perspective into everything – from service personalisation to honouring Qatari heritage – while empowering our team to go above and beyond for every guest.
QH: What do guests love most about staying at Sharq Village & Spa, a Ritz-Carlton Hotel?
Bulcum: Guests often highlight the peaceful setting, privacy, and family-friendly atmosphere. The village-style design and lush gardens offer a true escape, while Ritz Kids program keeps children engaged. Many feel a deep emotional connection to the traditional Qatari architecture. Seasonal dining and spa experiences rooted in local traditions also stand out. There is always something new to discover, even for our regular guests.
QH: How do you bring Qatari culture into the guest experience?
Bulcum: We weave Qatari culture into every part of the guest journey—from traditional architecture and sunset bukhoor scenography ceremonies to authentic cuisine made with local ingredients. Our garden-grown herbs and local market produce create meaningful, place-based dining. Spa treatments also reflect local heritage, ensuring guests of all ages leave with a richer understanding of Qatar’s traditions.
QH: What’s one memory at Sharq Village & Spa that stands out to you?
Bulcum: Celebrating my 40th year in the hospitality industry with the team was unforgettable. They surprised me with a cake, memory book, and messages from colleagues around the world. It was deeply touching and reminded me that our work is about more than operations – it’s about human connection. That moment reflected the strong bond we share at Sharq Village & Spa and the emotional rewards of this industry.
QH: How do you see Doha’s hospitality scene evolving?
Bulcum: Doha is emerging as a top destination, driven by post-World Cup momentum and investments in culture and infrastructure. What excites me most is the family-focused growth and the rising demand for meaningful, sustainable travel. Guests now care about how hotels support communities and preserve culture. At Sharq Village & Spa, a Ritz-Carlton Hotel, we’re already contributing with our own garden, beekeeping, and focus on authentic experiences.
QH: What’s your vision for Sharq Village & Spa in the next few years?
Bulcum: My vision is for Sharq Village & Spa, a Ritz-Carlton Hotel to be recognised as Qatar’s leading family-friendly luxury resort, where culture, nature, and heartfelt hospitality come together seamlessly. We aim to continuously enhance the guest journey through personalised service, meaningful experiences, and a strong connection to Qatari heritage. We are also committed to sustainability and industry excellence, ensuring our legacy evolves while staying true to what makes Sharq Village & Spa such a special place.
